Politiques de remboursement/retour

RETAIL AND APPAREL RETURN POLICY

How to Request a Return

If you are unsatisfied with your purchase for any reason, you may receive a refund of the original purchase price within 30 days of the date of receipt of the purchased item(s). 29029 does not exchange items.

Sale items, limited-edition items, items purchased with a promotional code and/or items purchased from outside of the USA are final sale and not eligible for a return.

Returns must be requested by email to basecamp@29029.co no later than 30 days after you receive your purchase.

How to Return an Item

After you have requested a return by emailing basecamp@29029.co as outlined above follow these steps:

1. Repackage the product(s) with all original tags and packaging. Returned items must be unworn and unwashed (no makeup, animal hair, dander, deodorant, perfume, or similar products stains).
2. Print out the return label provided by 29029 and affix it to your package.
3. Drop the package at your nearest location of the carrier designated by your return label (USPS, UPS, FedEx).
4. Once the return is received, allow up to 5-7 business days to receive an email notifying you of your refund. Your funds will go back to your original payment method.

Additional Apparel Return Policies

Item(s) returned without original tags and the original packaging will not be accepted and will be sent back to the buyer at the buyer’s expense.

29029 reserves the right to reject any returns that do not comply with the policies outlined above. Any returns that are not authorized will be sent back to you at your expense and a refund will not be granted.

29029 is not responsible for packages lost or damaged in transit. If either of these occurs, email basecamp@29029.co and provide us with your tracking number or send us pictures of the damage.