From Section 4 and 5 of the complete 29029 Terms and Conditions, ticket refund and transfer policies are as follows:
Each ticket to an Event includes a non-refundable fee which equals 20% of the original 'Paid-in-Full' registration fee (excluding taxes and fees) (the "Non-Refundable Fee"). All accepted refunds will be returned to the original form of payment used at the time of registration. All refund requests for registrations paid using installment plans will be returned in multiple transactions based on monthly installments paid and not as one lump amount.
We recommend that the Participant purchase special event insurance covering the Participant's individual risks, including, without limitation, trip cancellation, lost luggage and equipment, and medical emergencies through a third-party provider.
If your ticket purchase and/or participation is part of a Group Sales Contract, it may be subject to different refund policies.
(a) Accepted refunds requested more than 150 days from the first day of the originally scheduled event dates will be issued a refund less the Non-Refundable Fee per ticket purchased.
(b) Accepted refunds requested between 149 days and 61 days from the first day of the originally scheduled event dates will be issued at 50% of the registration fee, in addition to applicable taxes and fees.
(c) There are no refunds available within 60 days of the first day of the originally scheduled event with absolutely no exceptions, including injuries, illnesses, personal reasons, or any other examples.
Accommodation upgrades are fully refundable when a request is made by email to basecamp@29029everesting.com more than 61 days before the originally scheduled event dates. Accommodation upgrades are non-refundable within 60 days of the originally scheduled event dates.
Refund requests must be made by email to: basecamp@29029everesting.com. Requests sent via other means such as Mighty Networks, text messages, phone calls, or direct messages of any kind may not be accepted.
Ticket transfers are available for any Event tickets to the same event type in the following season, subject to payment of the Transfer Fee described below. A ticket cannot be transferred until any remaining balance of the original ticket(s) purchased, is paid in full.
Tickets cannot be transferred, resold, or gifted to another individual. Tickets may only be transferred to the same Participant to the same event-type scheduled in the following calendar year. Transferred tickets are not valid for new event formats, new locations, or for events not offered during the year of transfer.
Any paid accommodation upgrades will also be transferred so long as a similar offering is available in the transferred event. Transfer requests to a different event location are subject to additional fees if the new event's ticket price exceeds the original event's ticket price. These additional fees will be levied and paid prior to event registration for that year by invoice. If the new event's ticket price is less than the original event's ticket price, a refund will not be issued.
All transfers are subject to availability. Once a ticket is transferred, it is no longer eligible for refund or additional transfer.
If your ticket purchase and/or participation is part of a Group Sales Contract, it may be subject to different transfer policies.
Transfer requests must be requested at least 61 days prior to the original event date. No transfers are available for any reason within 60 days of the original event date.
All ticket transfer requests are subject to a transfer fee of $995 per ticket, paid by invoice within seven (7) days ("Transfer Fee"). Unpaid Transfer Fees will result in forfeiture of the ticket transfer.
Transfer requests must be made by email to: basecamp@29029everesting.com. Requests sent via other means such as Mighty Networks, text messages, phone calls, or direct messages of any kind may not be accepted.